Dr. Daniel Goleman’s focus is on the idea that EQ is more important than IQ when it comes to performance in the workplace. He describes EQ as “soft skills with hard consequences”. While IQ analyzes your test taking abilities, it does not necessarily determine your ability for success in the workplace. On the other hand, EQ tells how confident, self-sufficient and prepared you are. Dr. Goleman believes this is what truly determines leaders and those who have the drive and will become successful, but might not have the highest IQ. He reasons that intelligence must embrace these two aspects:
1) understanding yourself, your goals, intentions, and actions
2) understanding others and their feelings
And that is exactly what EQ does through the four domains:
- Self-Awareness
- Self-management
- Social awareness
- Relationship management
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