Tuesday, October 27, 2009

Emotional Intelligence-The Key to Success

According to Dr. Daniel Goleman Emotional Intelligence is the key factor for success in the workplace. Emotional Intelligence can be defined as "a form of social intelligence that involves the ability to monitor ones own and others feelings and emotions, to discriminate among them, and to use this information to guide ones thinking and action."

EQ is not something that is taught or tested in school like IQ is but we now know that when it comes to being successful in life and in the workplace, EQ is much more important than IQ.

Goleman has found that there are Four Domains of Emotional Intelligence:

1. Self-awareness (emotional self-awareness, accurate self-assessment, and self-confidence)
2. Self-management (emotional self-control, trustworthiness, adaptability, achievement orientation, initiative, optimism, and conscientiousness)
3. Social awareness (empathy, organizational awareness, service orientation)
4. Relationship management (inspirational leadership, influence, developing others, change catalyst, conflict management, building bonds, teamwork and collaboration, and communication)

These four aspects of EQ are further explained in the following video-

http://www.youtube.com/watch?v=R716ljv1-tI

Success requires more than IQ which has tended to be the traditional measure of intelligence. Every person has met someone who is extremely brilliant in academics but cannot socially carry on a conversation, this does not say that those people will not be successful in the workplace, it just says that the ones who are going to flourish and become the CEO's of companies are most likely going to be the ones with a higher EQ.
Emotional Intelligence can further be explained through this Emotional Intelligence Model-



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