Tuesday, October 27, 2009

Emotional Intelligence - Bringing Performance to Another Level

"Once you are in the game, what is it that is going to allow you to become an emergent leader?" According to Daniel Goleman the answer to his own question is emotional intelligence. Emotional intelligence is described as the ability to handle ourselves and our relationships, and it is surpassing IQ as the best way to determine a persons competence in the workforce. Like the quote by Goleman above states, IQ can help you get the job position you want, but once the interview process is over and it's time to get work done, IQ takes a backseat to emotional intelligence. This is because the way you deal with coworkers and clients is much more important than how high you once scored on an intelligence test. For this reason more and more companies are using competence modeling, which is the idea of hiring people based on their similarities to other people who excelled at the same type of job.



This seems like the best way to improve performance with any kind of work because by hiring the most competent people for a position and not just the ones with the highest IQ, the liklihood of them being effective at their job increases significantly.
The reason measured intelligence is becoming less important for success is the power that emotional intelligence has. IQ can be calculated with numbers but EQ is all about what a person has inside them. Goleman mentioned that the number one competence that set stars apart from the average person is the drive to achieve. This is what seperates great individual performances from mediocre ones and that is something that cannot be measured with an intelligence test. A high IQ may get you that job you want but without an equally high EQ, you will never reach the highest level.

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