Daniel Goleman, like many college admissions staff who turn away high SAT scores for applicants with other achievements, believes that tests used to decide how smart a person is doesn’t actually confirm how successful that person will be in the workplace. Emotional Intelligence (EI) is often defined as a person’s ability to identify, assess, and manage their emotions. Through graphs and real life examples Goleman showed the Google staff that emotional intelligence better provides a measure of success than the intelligence quotient, or IQ. The four domains of emotional intelligence: self awareness, self management, social awareness, and relationship management are shown in the image below.
A person in control of the four domains of emotional intelligence is said to have an active prefrontal cortex.
The amygdala is the part of the brain that responds to negative stimuli and sends the information to the prefrontal cortex. The prefrontal cortex or the executive part of the brain keeps humans from making quick decisions without thinking. There is good news and bad news about this fact. The bad news is that not all people are in control of their prefrontal cortex. The good news is that with meditation and other techniques, Goleman says that a person can control their emotions; therefore, they can increase their chance at success in the workplace!
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